Who we are
Last updated: 14 May 2026
Our website address is: https://trysilrent.com.
Trysilrent provides information about rental accommodation and allows guests to submit booking requests through our website.
If you have any questions about this Privacy Policy or how we process personal data, you may contact us through the contact information provided on our website.
What personal data we collect
When you make a booking request or contact us through the website, we may collect and process personal data such as your name, email address, telephone number, booking dates, number of guests, selected accommodation, messages or special requests, payment status and transaction references.
We may also process technical information such as IP address, browser type and device information for website security, troubleshooting and spam prevention.
Booking data
We use a hotel booking system on our website to manage booking requests and reservations. When you submit a booking request, the information you provide is stored in our booking system so that we can process, confirm, manage and follow up your reservation.
The booking information may be used to confirm availability, communicate with you about your stay, send booking confirmations and payment information, handle changes or cancellations, provide guest service, administer the accommodation and help ensure guest safety during the stay.
Payment information
Payments are processed through PayPal Checkout. When you pay through PayPal Checkout, you may be able to pay by debit card, credit card or PayPal, depending on the options shown by PayPal.
We do not store your full card number, card expiry date or card security code on our website. Payment card details are handled securely by PayPal. We may store limited payment-related information, such as payment status, payment amount, booking reference and transaction reference, in order to confirm that payment has been received and to administer your booking.
PayPal may process personal data according to its own privacy policy when you use PayPal Checkout.
Why we process your personal data
We process personal data in order to receive and manage booking requests, communicate with guests before, during and after their stay, send booking confirmations and payment information, process and confirm payments, provide customer service, administer the accommodation, help ensure guest safety and comply with accounting, tax, legal and administrative obligations.
We may also process personal data to protect the website against spam, misuse, fraud and unauthorized access.
Legal basis for processing personal data
We process personal data where it is necessary to handle booking requests, reservations, guest communication and payment administration. We may also process personal data where it is necessary for our legitimate interests, such as operating and securing the website, preventing misuse, documenting communication and ensuring guest safety during stays.
Some information may be retained where required for accounting, tax, legal or regulatory purposes. Where required by law, we may rely on your consent, for example for certain cookies or optional communications.
Comments
If visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help detect spam.
An anonymized string created from your email address, also called a hash, may be provided to the Gravatar service to check whether you use it. After approval of your comment, your profile picture may be visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data, such as EXIF GPS data. Visitors to the website may be able to download and extract location data from images published on the website.
Cookies
Our website may use cookies and similar technologies to make the website function properly, improve user experience, remember preferences, support booking functionality and help protect the website from misuse.
Some cookies are necessary for the website to work correctly. Other cookies may only be used if you have given consent, where consent is required by law.
If you leave a comment on our site, you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again if you leave another comment. These cookies may last for up to one year.
If you visit a login page, the website may set temporary cookies to determine if your browser accepts cookies. These cookies contain no personal data and are discarded when you close your browser.
When logged in, the website may set cookies to save login information and screen display choices. Login cookies usually last for a limited period unless “Remember Me” is selected.
Embedded content from other websites
Pages on this website may include embedded content, such as videos, images, maps, booking tools, payment tools or other content from third-party websites.
Embedded content from other websites behaves in the same way as if you visited the other website directly. These websites may collect data about you, use cookies, embed additional third-party tracking and monitor your interaction with that embedded content.
Who we share your data with
We only share personal data where this is necessary for the operation of the website, administration of bookings, payment processing, legal compliance or security.
Your personal data may be processed by or shared with our website and hosting provider, WordPress and plugins used to operate the website, the hotel booking system used to manage reservations, email and SMTP services used to send booking and payment emails, PayPal for payment processing, and professional advisers, accounting providers or authorities where required by law.
We do not sell your personal data.
How long we retain your data
We retain personal data only for as long as necessary for the purposes described in this Privacy Policy.
Booking and payment-related information may be retained for as long as necessary to administer the booking, handle guest communication, document payments and comply with accounting, tax, legal and administrative requirements.
Contact requests and email correspondence may be retained for as long as necessary to follow up the inquiry and document relevant communication.
If you leave a comment, the comment and its metadata may be retained indefinitely. This is so we can recognize and approve follow-up comments automatically instead of holding them in a moderation queue.
Technical logs and security-related information may be retained for a limited period for website security, troubleshooting and fraud prevention.
How we protect your data
We take reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse or disclosure.
These measures may include access control, secure passwords, HTTPS encryption, limited administrator access, secure payment processing through PayPal and regular updates of the website and plugins.
Payment card data is not stored directly on our website. Card information is processed by PayPal through its secure payment systems.
International transfers
Some of the service providers we use, such as payment, hosting, email or technical service providers, may process personal data outside Norway or outside the European Economic Area.
Where personal data is transferred outside the EEA, we rely on appropriate safeguards where required, such as adequacy decisions, standard contractual clauses or other lawful transfer mechanisms.
What rights you have over your data
Depending on applicable law, you may have the right to request access to the personal data we hold about you, request correction of inaccurate or incomplete personal data, request deletion of personal data, request restriction of processing, object to certain types of processing, request data portability where applicable and withdraw consent where processing is based on consent.
These rights may be limited where we are required to retain information for legal, accounting, security or administrative purposes.
To exercise your rights, please contact us through the contact information provided on our website.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Booking, payment and technical information may be processed by third-party service providers used to operate the website, manage bookings, send emails and process payments.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated date.